Your guide to meter certification

So you can understand why and how we're replacing your electricity and gas meters.

What is meter certification?

How do I know my meter needs to be replaced?

Do I need to have my energy meters replaced?

Why should I have my meter replaced?

What if only one of my meters needs replacing?

Will my meters be replaced with smart meters?

Do I have to pay to have my meters replaced?

Will my tariff or payment arrangement change if I have a smart meter?