At we care about all our customers and we are constantly looking at ways to improve our services.
But we also realise that some of our customers need extra special care and services, such as those who are elderly, disabled or chronically sick.
If you would like to benefit from this service, please tell us if you, or someone you know are:
of a pensionable age
disabled
chronically sick (long term)
poor sighted or have hearing difficulties
in need of special requirements, for example language difficulties
You can download a copy of our Priority Services booklet here.**
If you would also like a free copy in print or as a cassette tape, please call us free on the number below.
For more information about the Priority Service scheme, please call us FREE on *.
Text telephone users can contact us FREE on 0800 096 2929*.
* Calls may be monitored and recorded for training purposes.
** To be able to read and print pdfs you must have Adobe Acrobat Reader installed on your PC. You can download a copy of Adobe Acrobat Reader here.
