Help & advice
Can Sainsbury's Energy supply my new address?
Moving your supply or joining Sainsbury's Energy is easy. Just call us on 0333 202 9816* to find out if we can supply to your new address.
If you've just moved into a new property please try to have your meter serial number handy, which is located on the front of your meter, near to the meter reading window.
*We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.
Phone lines are open Monday to Friday between 8am and 8pm and on Saturdays from 8am to 6pm. We’re closed on Sundays and Bank Holidays.