I'm having problems with my meter. What do I do?

If your meter has stopped or you're having other problems reading your meter, call us on 0800 077 3833.*

*Your calls may be recorded and /or monitored for quality assurance and compliance purposes. Phone lines are open Monday to Friday between 8am and 8pm and on Saturdays from 8am to 6pm. We’re closed on Sundays and Bank holidays.