Help & advice
What happens if I don't pay my bills?
If you do not pay your bill, or we still don't hear from you, we may:
- Require the payment of a security deposit.
- Take you to court.
If we are unable to agree a payment arrangement with you, British Gas will follow this up to disconnect your supply and you may incur further costs.
If we take steps to disconnect your supply:
- Your contract with us allows us to access your property to disconnect your supply. You will receive at least 7 days' written notice.
- We will explain how to get reconnected after disconnection. This will include you paying the bill in full, as well as any additional disconnection and reconnection charges.
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If you have a question or need help, contact us now.