Electrical emergencies

Your electricity supplier looks after the safety and security of your electricity supply. Please contact one of the operators below in the event of an electrical emergency or power outage.

Find your electricity network operator

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View emergency numbers for all suppliers
Region Company Emergency number
East Midlands WPD (East Midlands)
0800 056 8090
Eastern Region EDF Energy Networks
0800 783 8838
London Electricity EDF Energy Networks
0800 028 0247
Manweb SP Manweb 0800 001 5400
Midlands Region WPD (West Midlands) 0800 328 1111
Northern Electric CE Electric UK 0800 668 877
Norweb Electricity North West 0800 195 4141
Scottish Power SP PowerSystems 0800 092 9290
Scottish Hydro Electric SSE Power Distribution 0800 300 999
Seeboard EDF Energy Networks 0800 783 8866
Southern Electric SSE Power Distribution 0800 072 7282
South Wales (Swalec) WPD (South Wales) 0800 052 0400
South West (Sweb) WPD  (South West) 0800 365 900
Yorkshire Electricity CE Electric UK 0800 375 675

Gas emergencies

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately on 0800 111 999.


  • Open all doors and windows to ventilate the property.
  • Do not turn on/off any electrical switches.
  • Extinguish all naked flames, do not smoke, strike matches or do anything which could cause ignition.
  • If there are any electrical security entry phones/locks, please open door manually.