Yes. Debit amounts tend to build up on accounts during the winter period, when your consumption exceeds your fixed monthly payments. This debit amount will normally level out by the end of your plan year.

However, we understand that some people prefer to pay off outstanding debits on their account as a means of keeping their monthly payments low and under control.

If you wish to make a one-off payment this is easy to do. Just call us on 0800 077 3833*.

*Your calls may be recorded and /or monitored for quality assurance and compliance purposes. Phone lines are open Monday to Friday between 8am and 8pm and on Saturdays from 8am to 6pm. We’re closed on Sundays and Bank holidays.

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