How can I set up a Direct Debit?
What are the benefits of paying by Direct Debit?
How is my monthly fixed Direct Debit worked out?
How often will I receive statements if I pay by Direct Debit?
Why have my Direct Debit payments gone up?
Why have my Direct Debit payments gone down?
If there is a price change, will you automatically adjust my Direct Debit?
Why has my Direct Debit increased when my account is in credit?
Why has my Direct Debit gone up when I'm on a fixed price tariff?
How often do you review my Direct Debit?
Why has my Direct Debit increased when you have given me a refund?
What is the Direct Debit guarantee?
How do I change my monthly Direct Debit amount?
I pay by Direct Debit, and my account is in credit. Can I have a refund?
My account is in debit. Can I pay a lump sum and reduce my Direct Debits?
How can I change my bank details for my Direct Debit?
How do I change my Direct Debit payment date?
How do I cancel my Direct Debit?
If you have a question or need help, contact us now.
Your Energy Experts for:
© Sainsbury's Energy 2013