How to set up a Direct Debit, understanding your bill, your annual statement and more.

Help with taking a meter read and what to do if you’re having problems with your meter.

Find out more about which tariff you’re on.

How to manage your account online from paying a bill to submitting a meter read.

What to do before you move, letting us know and what to expect when you’ve moved.

Find out about energy saving products and tips you can do to save energy in your home.

Find out about Nectar, and how to collect points with Sainsbury’s Energy.

Find out information on getting a new boiler installed in your home.